Patients' Rights and Responsibilities

Each patient who visits MGRMC has the right to respectful and considerate care.  In addition, there are specific rights and responsibilities each patient has during their hospital stay.

 

You Have the Right to:

  • Be informed of the hospital's rules and regulations as they apply to your conduct.
  • Expect privacy and dignity in treatment consistent with providing you with good medical care.
  • Receive considerate, respectful care at all times and under all circumstances.
  • Expect prompt and reasonable responses to your questions.
  • Know who is responsible for authorizing and performing your procedures or treatments.
  • Know the identity and professional status of your caregivers.
  • Know what patient support services are available, including access to an interpreter if language is a problem.
  • Have access to your medical records according to hospital policy.
  • Be informed of the nature of your condition, proposed treatment or procedure, risks, benefits and prognosis, and any continuing health care requirements after your discharge in terms you can understand.
  • Be informed of medical alternatives for care or treatment.
  • Refuse treatment, except as otherwise provided by law, and to be informed of the consequences of your refusal.
  • Receive access to medical treatment or accommodations regardless of race, sex, creed, sexual orientation, national origin, religion, physical handicap, or sources of payment.
  • Know if the medical treatment prescribed for you is for experimental purposes and to give your written consent to participate if you choose.
  • Participate in the decision-making process related to the plan of your care.
  • Have access to professionals to assist you with emotional and/or spiritual care.
  • Exercise your cultural values and spiritual beliefs as long as they do not interfere with the well-being of others, or the planned course of any medical care.
  • Participate in the discussion of ethical issues that may arise.
  • Express concerns regarding any of these rights in accordance with the grievance process.
  • Formulate advance directives and appoint a surrogate to make health care decisions on your behalf to the extent permitted by law.

You are Responsible for:

  • Providing accurate and complete information to your health care providers about your present and past medical conditions and all other matters pertaining to your health.
  • Reporting unexpected changes in your condition to your health care providers.
  • Informing your health care providers whether or not you understand the plan of care and what is expected of you.
  • Following the treatment plan recommended by your health care providers.
  • Keeping appointments and, if you cannot, notifying the proper person.
  • Knowing the consequences of your own actions if you refuse treatment or do not follow the health care providers' instructions.
  • Being considerate of the rights of other patients and hospital personnel and to follow hospital policy and regulations regarding care and conduct.