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MGRMC Receives Excellence in Healthcare Award

Featured article in the Mount Graham Minute- April 2023

View the full Mount Graham Minute here

Mount Graham Regional Medical Center was recently recognized as a 4-Star Excellence in Inpatient Services for Overall Quality of Care by PRC, a leader in the healthcare intelligence space. The awards are given out based on the survey questions our patients respond to after each inpatient stay; our community’s satisfaction with their level of care while at MGRMC was the determining factor for this award.
Additionally, Bart J. Carter, MD, FACS, has been recognized as a Top Performer based on his Quality of Care for his patients at Mt. Graham Surgical Associates, a department of Mount Graham Regional Medical Center. This award is given to physicians who score at or above the 100th percentile on the “Overall Quality of Doctor” question from our MGRMC patient survey, meaning all of our patients who took the survey rated Dr. Carter a 9 or 10 out of 10 for their satisfaction with his care.
The Excellence in Healthcare Awards recognizes organizations and individuals who achieve excellence throughout the year by improving patient experiences, healthcare employee engagement, and physician alignment and engagement based on surveys of their patients.
“It is an honor to recognize Mount Graham Regional Medical Center and Dr. Carter with these Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President, and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Mount Graham Regional Medical Center has shown their commitment to making their hospital a better place to work, a better place to practice medicine, and a better place for patients to be treated.”
Roland Knox, CEO of Mount Graham Regional Medical Center, said of the award, “All the staff at MGRMC focus on providing excellent care that can be ranked 9 or 10 in any patient survey. We are thrilled that MGRMC inpatient services and Dr. Carter have been recognized by our patients for the exceptional care they received at Mount Graham
Surgical Associates and Mount Graham Regional Medical Center.”
Mount Graham Regional Medical Center has served Graham and Greenlee Counties since December 1973. For 50 years now, exceptional and compassionate healthcare has been our standard for every patient we see.
MGRMC is a full-service, 25-bed critical access hospital with services including a level IV trauma center certified Emergency Department, full imaging services, Copper Mountain Clinic- Family Medicine, Mt. Graham OB/GYN, Mt. Graham Surgical Associates, Specialty Services, Cancer Center, ICU, maternity ward, Roadrunner Rehab, and more. We feel incredibly privileged here at MGRMC to serve our neighbors, our friends, and our families, and we look forward to continuing to provide the excellent healthcare our community expects for years to come.